Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms and Conditions
Last updated: 24 October 2024
Please read these Terms and Conditions (“Terms”) carefully before using IREC Membership Portal (“the Website”). Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms.
1. Membership Subscriptions
1.1. By purchasing a membership subscription, you agree to pay the subscription fee for the selected membership plan.
1.2. Membership subscriptions automatically renew on an annual basis until cancelled.
1.3. Payment for your subscription will be processed through Stripe, a secure payment processor.
2. Payment Processing and Security
2.1. Your credit card information is securely stored by Stripe, our trusted payment processor. We do not store your credit card information on our servers.
2.2. By subscribing, you authorise us to charge your credit card:
– At the time of initial subscription
– Automatically upon renewal, unless cancelled
– For any additional services or products purchased
2.3. You agree to maintain current and valid credit card information in your account.
3. Subscription Management
3.1. You can manage your subscription through the “My Account” section of the Website, including:
– Updating your credit card information
– Changing your subscription plan
– Cancelling your subscription
– Updating your personal information
3.2. Subscription cancellations:
– Must be made at least 24 hours before the renewal date
– Can be done through your account dashboard
– Will take effect at the end of your current billing period
– Will not result in a refund for the current billing period
4. Refund Policy
4.1. Refunds may be issued at our discretion for:
– Technical issues preventing access to membership benefits
– Billing errors
– Other circumstances as determined by our support team
4.2. Refund requests must be submitted within 30 days of the charge date.
5. Account Security
5.1. You are responsible for:
– Maintaining the confidentiality of your account credentials
– All activities that occur under your account
– Notifying us immediately of any unauthorised use
6. Membership Benefits
6.1. Benefits are subject to:
– Your subscription remaining active
– Compliance with these Terms
– Available features within your chosen membership tier
6.2. We reserve the right to modify membership benefits with reasonable notice.
7. Prohibited Activities
7.1. You agree not to:
– Share your membership credentials
– Resell membership benefits
– Use the service for any illegal purposes
– Attempt to circumvent any access restrictions
8. Termination
8.1. We reserve the right to terminate or suspend your account for:
– Violation of these Terms
– Fraudulent activity
– Non-payment
– Any other reason we deem appropriate
9. Changes to Terms
9.1. We reserve the right to modify these Terms at any time.
9.2. Continued use of the service after changes constitutes acceptance of modified Terms.
10. Contact Information
For questions about these Terms, please contact us at:
[email protected]
11. Privacy Policy
11.1. Our Privacy Policy, available at https://members.irec.org.au/privacy-policy, is incorporated into these Terms.
11.2. By using our service, you agree to our Privacy Policy.
12. Data Protection
12.1. We comply with applicable data protection laws.
12.2. Your personal information is processed in accordance with our Privacy Policy.
13. Disclaimer of Warranties
13.1. The service is provided “as is” without warranties of any kind.
13.2. We do not guarantee uninterrupted or error-free service.
14. Limitation of Liability
14.1. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
14.2. Our liability is limited to the amount paid for the service in the previous 12 months.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of NSW, Australia.
